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BFCSA investigates fraud involving lenders, spruikers and financial planners worldwide.  Full Doc, Low Doc, No Doc loans, Lines of Credit and Buffer loans appear to be normal profit making financial products, however, these loans are set to implode within seven years.  For the past two decades, Ms Brailey, President of BFCSA (Inc), has been a tireless campaigner, championing the cause of older and low income people around the Globe who have fallen victim to banking and finance scams.  She has found that people of all ages are being targeted by Bankers offering faulty lending products. BFCSA warn that anyone who has signed up for one of these financial products, is in grave danger of losing their home.


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Led by award-winning consumer advocate Denise Brailey, BFCSA (Inc) are a group of people who are concerned about the appalling growth of Loan Fraud around the world. BFCSA (Inc) is a not for profit organisation in the spirit of global community concern and justice.

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The Commonwealth Ombudsman: COLIN NEAVE

Posted by on in Consumer Protection Disaster
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Has anyone complained here?

The Commonwealth Ombudsman seems to cover a lot of Departments/Subjects that we have complaints about with special responsibilites for Freedom of Information and the AFP, and they are able to investigate ANY Government Department. FOS and ASIC and APRA. See below.

I have applied TWICE to use Super which has been stopped by the Bank and neither APRA nor Human Services have said a word. So the Banks really decide if you can use your super (under compassionate grounds) to stop foreclosure or not. FOS say they couldn't make the bank let us use it either, because it is 'the Banks Commercial Decision'.

Obviously none of them have any compassion - as we all know!

Complaints the Ombudsman can investigate

The Commonwealth Ombudsman can investigate complaints about the administrative actions of Australian Government departments and agencies. The Ombudsman has special responsibilities for complaints relating to the Australian Defence Force, Australian Federal Police, Freedom of Information, Immigration, the Postal Industry and Taxation detailed below.

  • Australian Government agencies and services
    The Ombudsman can investigate complaints about the actions and decisions of Australian Government agencies to see if they are wrong, unjust, unlawful, discriminatory or just plain unfair. He can also investigate complaints about goods and services delivered by contractors for and on behalf of the Australian Government.
  • Australian Federal Police
    You can make a complaint about the Australian Federal Police (AFP) to the Commonwealth Ombudsman or directly to the AFP. The Commonwealth Ombudsman and the AFP's Professional Standards have joint responsibility for handling complaints about the AFP.
  • Australian Defence Force
    Under our legislation the Commonwealth Ombudsman is also the Defence Force Ombudsman. The Ombudsman investigates complaints about the Australian Defence Force (ADF) relating to or arising from present or past service.
  • Freedom of Information
    If you are dissatisfied with an agency's decision on your Freedom of Information request you should first ask for the decision to be internally reviewed. If you are not happy with the agency review, you can complain to the Office of the Australian Information Commissioner.
  • Immigration
    The Commonwealth Ombudsman can investigate complaints about the Department of Immigration and Citizenship in the same way as any other Australian Government department or agency.
  • Postal Industry
    Legislation to create a separate office of Postal Industry Ombudsman (PIO) within the office of the Commonwealth Ombudsman was passed by Parliament on 29 March 2006 and took effect later in 2006.
  • Taxation
    The Commonwealth Ombudsman has a specialist tax team who focuses on the problems arising between taxpayers and the Australian Taxation Office (ATO).
  • Overseas Students
    The legal basis for the creation of the Overseas Students Ombudsman (OSO) role within the office of the Commonwealth Ombudsman is the Education Services for Overseas Students (ESOS) Legislation Amendment Act 2011, passed by the Australian Parliament on 21 March 2011.
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Guest Tuesday, 07 July 2020