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ASIC connect website "pretty" but databases corrupted and essential searches missing

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Has anyone tried to use the new ASIC connect website searches? 

As part of my research for bank submissions and other related criminal activities - theirs, not mine - I've been very disappointed with the much touted ASIC connect. 

While the old ASIC site was complex and labyrinthine, at least the information was there with relative ease and accuracy, once you had bookmarked the sites you needed for future reference. 

A search for one company, which I understood had closed, alternated between no such company and having the company appear as usual. I was unable to determine what the status of the company was, beyond "registered". How long does it take for a company to move into administration? I have a bone to pick with the company over misleading and deceptive conduct leading to fraudulent losses in excess of half a million dollars. ASIC don't think that's worth investigating. I certainly do, and with renewed enthusiasm after my case file returned from hibernating for 9 months covered in dust bunnies. I'd just like a little more assistance before I compile my research and visit my local police station. I guess they'll have to do that part themselves.

I'm looking forward to confering with the police. After ASICs disinterest and unwillingness to evince any enthusiasm for my solitary case, at least I know the police are more likely to find something of interest in it. The police are more naturally suspicious, as anyone exposed to so much crime and deception would be. They also have more motivation to find and solve crime, because that's their brief. I'd love to get a long list of crimes and send a copy to ASIC and others, for their records lol! It's good to talk with others who have the capacity for emotion over a case. 

Anyway... back to ASIC (sigh)

I needed to know whether the company was registered (it was) and whether it was under administration. Such information could not be found. 

Well, it could be my lack of research competencies for the new system. Then again it could be due to solar flares or any of the other plagues that beset my internet capabilities. 

But how do ASIC expect consumers to find out whether a company does have an Australian Financial Services Licence? or a Representative Licence? 

The professional database searches kept ending up on a page which implied that was the end of the search. 

If anyone can find the link to search the AFSL registers please let me know. 

As for corrupted databases, the migration of data from one system to another is apparently something we'll just have to put up with. I guess they expect us to let them know when we find a weird one - like the business name came up as Registered on 1/1/1753 and cancelled on 31/12/2999. 

Instead of the bitsa of a corporate database, with the old and the new sites interconnected according to a game plan the causes logic loops and more roundabouts than Canberra, wouldn't it have been more sensible to run the two systems in parallel until the bugs were all sorted out? A classic failure to launch in their keenness to appear to be doing something with our tax dollars. 

I know ASIC are keen to generate revenue for the government, so they don't get the chop. But turning a solid data base into a masterpiece of ecommerce efficiency at the expense of hard core publicly accessible information is always going to be a FAIL in my books. 

Once again, the tail wags the dog at ASIC, and the tail is called Money. They hold the keys to whatever mysteries are hidden within corporate Australia. ASIC must want to create work for themselves and elevate their tattered customer service record by proving how well they can handle enquiries about their dysfunctional database. And if you want more, you know you'll have to pay for it. Has anyone told them that the harder they make it for consumers to check up on dodgy operators and protect themselves the more the crooks will thrive? 

It's a pretty looking site, and maybe one day it might grow up into something useful as well. 

In the meantime, I'll be using the Wayback Machine to see if I can time travel back to the old ASIC database and the safety of a plain Jane system where the data could be found more readily. If that doesn't work I can see I'll be putting the ASIC customer service people through a lot of Q&A sessions. So much for information at our fingertips via their online database. Not at ASIC and not on Mr Medcraft's watch. Bankers never change. 



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Guest Sunday, 25 October 2020