CBA underpays 8000 staff after HR tech system failure
Australian Financial Review Apr 17, 2019 12.01am
James Eyers
Commonwealth Bank has underpaid about 8000 staff after its human resources technology systems failed to accurately calculate and process entitlements, forcing the bank to repay millions of dollars to current and former employees.
The Finance Sector Union said it was notified by CBA about the issue, which the union is describing as a "blunder" relating to CBA's "antiquated computer systems". CBA says it replaced the offending HR system last year and has apologised to affected staff.
“This is a major stuff-up by the CBA and hard-working bank staff deserve an apology and a commitment from the CBA’s chair, Catherine Livingstone, and CEO Matt Comyn that this kind of pay bungle won’t happen again,” said FSU national secretary Julia Angrisano.
Once compensation is repaid, including interest and additional superannuation payments, Ms Angrisano said...